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Joined 11 months ago
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Cake day: October 25th, 2023

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  • The only thing I’ll trust a salesrep about is when they can point to the button and tell me the button is at this location. I do not trust the salesrep when they tell me “this car 100% has that button”. I do not trust the salesrep when they tell me “this unidentified button 100% absolutely certainly does that thing you want.”

    When it comes to all the other things the salesrep says, my expectation is that the salesrep is just filling the air with words they expect I want to hear.

    Here is the extent of information transfer I can trust from sales reps:

    Me: “Can I drive it” Them: “Yes, here are the keys”

    If they can point out features of the vehicle and demonstrate them, great. Sometimes I’ll miss stuff from the documentation, sometimes I don’t quite understand what the documentation is trying to tell me. But this is the “salesrep pointing at the button and telling me where it is” level of communication: I missed something obvious, the salesrep did something uncharacteristically useful.

    Remembering Westley from The Princess Bride: “life is pain, and anyone telling you otherwise is lying or trying to sell you something.” In the case of car sales reps, they are both lying and trying to sell you something.