It’s pretty clear Valve has tried to do this as cheaply as possible. The fact that they launched this on a Thursday/Friday and then didn’t have anybody working the weekend, or use a courier that did weekend collection really shows.
I can order from random people on TikTok and get my order sent out the next day and Valve can’t do it after a week? I can even order an iPhone at 7pm and Apple will have it delivered the next day.
They don’t seem to be using any sort of reasonable order when it comes to sending out items, it’s very clearly not based on first come first serve, or location based.
Given the thin margins the hardware must be running on can you blame them? I’m sure finding cheap mass delivery was part of getting the pricepoint to a level they’re happy with.
Then give people the option to choose a different delivery service. People would absolutely have paid extra for the device to be delivered via a reliable service like DPD but we weren’t even given the choice.
It’s pretty clear Valve has tried to do this as cheaply as possible. The fact that they launched this on a Thursday/Friday and then didn’t have anybody working the weekend, or use a courier that did weekend collection really shows.
I can order from random people on TikTok and get my order sent out the next day and Valve can’t do it after a week? I can even order an iPhone at 7pm and Apple will have it delivered the next day.
They don’t seem to be using any sort of reasonable order when it comes to sending out items, it’s very clearly not based on first come first serve, or location based.
Given the thin margins the hardware must be running on can you blame them? I’m sure finding cheap mass delivery was part of getting the pricepoint to a level they’re happy with.
Then give people the option to choose a different delivery service. People would absolutely have paid extra for the device to be delivered via a reliable service like DPD but we weren’t even given the choice.
This.
I would have paid extra for a better/faster delivery option.