Seeing others say their OLED decks, more commonly the LE ones, have a dead pixel made me check my LE deck for one and sure enough I got a dead pixel. If I never checked I probably never would notice it in regular gameplay. Now all I do is fixate on that dead pixel now. I’m really contemplating whether this warrants setting up an RMA when everything else is fine with the deck.
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I checked my LE and no dead pixels
Should I check on mine? I bought it just a month ago while I was in Europe, I’m from SouthAmerica, which means there’s no market here so I cannot do anything about any problem which involves the SD
After about a week of use I didn’t notice any pixels that looked wrong. Unfortunately I caved and did a pixel test after seeing so many reports and found one dead pixel on my oled. Debating if I should RMA or not tho.
I would while it’s still a bit early
Absolutely return it, it shoud have 0 dead pixels.
Where does valve explicitly say this?
We know that your stance is that dead subpixels is fine and all, but most of us don’t spend $700 on a device to have a defect like that on it before we’ve even gotten to use it.
i just checked mine and i can confirm i need to clean my screen more often.
I have checked my screen a number of times and have not seen any dead pixels. I have the LE.
Sorry to hear that. Just got my Oled LE and have 1 dead pixel as well . . About to start RMA. How long did it take for Valve to refund you?
I also have two dead pixels I didn’t notice until I did the check.
FWIW, my 512GB OLED Deck arrived and seems flaweless for the most part. There’s a slight clicking when pressing down on the dpad that doesn’t exist when pressing left, right, or up but everything else (so far) seems 100%. No Dead Pixels (didn’t think there would be any since it’s using a Samsung display), and downloaded about 430GB worth of content to really test it out tonight.
LE model as suspected couldn’t be cancelled and is also on the way. If I can catch the delivery driver I’m supposed to tell him to return to sender, else I have to get an RMA number and all that stuff to send back the inferior model. I wonder if new LE batchess will use the Samsung display (hopefully).
dead pixels are defective screens! do not settle for that shit, send it back or it will taunt you for life using your device and kills resale value
Absolutely RMA, the earlier you do it the earlier you get it back. “Just do it” -Abrodolph Lincoler
1 dead pixel is not under warranty. Stop crying and enjoy
Good thing we can return it still.
Yeah definitely send it rma no way I won’t no matter what I got
What is an LE
Limited Edition
Ah got it
Too many issues with the new OLED model. Glad I’ve held off.