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Joined 1 year ago
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Cake day: November 16th, 2023

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  • I feel as though everything about this process has been designed to optimize frustration and disappointment.

    I’m fine with waiting for things. We’re all used to that. This process though…

    First of all the thing appears to be in stock, there’s a “Buy Now!” button with a sensible estimated delivery date that won’t be met. This is the set up for everything else being disappointing.

    Then there’s the “Packaged items” status with no communication of progress. That’s just weird.

    Finally there’s the day long wait for any response from Steam support. Nail in the coffin is that you can’t even cancel the damn thing when it’s in this “packaged” status.

    It’s just a thing. A luxury item that I don’t need. Whatever, I don’t care that much about it. I do care about online stores that suck at communication with customers.

    I’m in the UK.