Robocalls with AI voices to be regulated under Telephone Consumer Protection Act.

Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I’m pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

  • linearchaos@lemmy.worldEnglish
    702·
    10 months ago

    Don’t undersell the FCC’s rules around robocalling. No, we’re still getting robocalls out the ass, but when it comes from US locations companies get their asses handed to them. The FCC is also the entity that’s pushing the telcos to Make it possible to stop it from overseas sources. The new laws that went in place this year f***** up my twilio automation that was sending me SMS messages on server failures. All of a sudden I have a bunch of paperwork to fill out and a waiting list to be able to send an SMS via API.

    If the FCC wasn’t impeding robocalls as much as it is phones would be useless by now.

      • Kalothar@lemmy.caEnglish
        8·
        10 months ago

        Man some of these are funny, bold and ironic

        `` The FCC described the other 12 companies’ attached “robocall mitigation plans” as follows:

        Humbolt VoIP: “The robocall mitigation plan attached to its certification was a .PNG file depicting an indiscernible object.” National Cloud Communications: “The robocall mitigation plan attached to its certification was a document titled ‘Windows Printer Test Page’ that was unrelated to robocall mitigation.” Route 66 Broadband: “The robocall mitigation plan attached to its certification consisted of a signed declaration by the Company’s CEO presented without additional content or context.” Tech Bizz Solutions: “The robocall mitigation plan attached to its certification contained a letter, unrelated to robocall mitigation, from Harvard Business Services, Inc.” 2054235 Alberta: “The robocall mitigation plan attached to its certification contained only the company’s business address.” Evernex: “The robocall mitigation plan attached to its certification was a .PNG file that depicted the filer’s ‘Taxpayer Profile’ on a Pakistani government website.” My Taxi Ride: “The robocall mitigation plan attached to its certification was a copy of an FCC public notice titled ‘FCC Facilitates Review of Restoring Internet Freedom Record.’” (Restoring Internet Freedom was the title of the FCC’s 2017 net neutrality repeal.) Nervill: The “attachment provided was a signature page on company letterhead with no substantive content or context.” SIA Tet: “The robocall mitigation plan attached to its certification was a letter that stated: ‘Unfortunately, we do not have such a documents.’” Textodog: “The robocall mitigation plan attached to its certification was a .PNG file that depicted a corporate icon.” USA-Connect.net: “The robocall mitigation plan attached to its certification contained only a signature.” Viettel Business Solutions: “The robocall mitigation plan attached to its certification was a promotional document titled ‘Viettel Solutions: Making Smart Cities Vision a Reality.’”

        ``

    • bobs_monkey@lemm.eeEnglish
      6·
      10 months ago

      For the past 2 weeks I have been getting calls from a company claiming to register companies for voice search optimization. I’ve repeatedly told them to stop calling me, to which they respond that the calls won’t relent until I sign up with their service. I’ve been threatened, mocked, and just straight hung up on, so now I enjoy just waisting as much of their time as possible. I filed a complaint last week, so I’m just logging all their calls to increase the inevitable fine (they’re US based, all of the agents are clearly American).

      • linearchaos@lemmy.worldEnglish
        3·
        10 months ago

        tell them you’re interested, keep them on the line for as much time as possible, waste them every time. that becomes expensive for them at a point.

    • prole@sh.itjust.worksEnglish
      3·
      10 months ago

      I feel like most of the decent filtering of these types of calls are happening at the carrier level at this point. At least in my experience. They’ve been getting better at filtering them out before your phone even rings…

      But I’m not sure that’s how it should be. This is why regulatory agencies exist in the first place. What’s the point if there is zero enforcement?

    • gazby@lemmy.dbzer0.comEnglish
      2·
      10 months ago

      I also had the same setup and the same result from the A2P bullshit. Switched to email and DeltaChat instead and will be happy when I finish it lol.

        • gazby@lemmy.dbzer0.comEnglish
          1·
          10 months ago

          For me that would be swapping out one rug pull for an inevitable other down the road, but thanks for the suggestion ♥️

          • linearchaos@lemmy.worldEnglish
            1·
            10 months ago

            I was more than willing to pay for them, they want five accounts though. Like give me some way to pay for you that actually makes sense I’m totally down for it.

            • gazby@lemmy.dbzer0.comEnglish
              2·
              9 months ago

              Absolutely! Services that are provided for free with no (reasonable) way to pay for at a hobby level are a huge bugbear of mine.