Seeing others say their OLED decks, more commonly the LE ones, have a dead pixel made me check my LE deck for one and sure enough I got a dead pixel. If I never checked I probably never would notice it in regular gameplay. Now all I do is fixate on that dead pixel now. I’m really contemplating whether this warrants setting up an RMA when everything else is fine with the deck.

  • SmokeyMcPotUK@alien.topB
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    1 year ago

    I disagree, ignorance isn’t necessary bliss and these consoles are not cheap, valve should be help accountable for any and all faulty products they produce, could never be me busting my ass for 1-3 days to get a handheld with a faulty screen.

    we didn’t accept it with the Gameboy, we didnt accept it with the DS nor switch, why should we accept it with the Steam Deck?

    • TheHumanConscience@alien.top
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      1 year ago

      Thank you! It’s like yes, Valve is a great company! But it’s still a “for profit” company that makes a shed load of profit. These issues didn’t happen with the LCD deck launch so there’s no excuses here really. They didn’t do enough QC before shipping them out.

    • zmz2@alien.topB
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      1 year ago

      If you can’t tell there is a dead pixel why does it matter? A fault that doesn’t actually affect me is barely a fault. Going through the RMA process is a pain that I’d rather avoid

    • Thekarens01@alien.topB
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      1 year ago

      It absolutely is. If you never would have noticed and it’s not affecting you in any way there’s no reason why someone should feel obligated to check. Do you deserve a new deck for one dead pixel sure, but that’s a long way from calling it a faulty product.

    • repocin@alien.topB
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      1 year ago

      Have you seen the pixel policy of most PC monitor manufacturers? A lot of them don’t care unless you’ve got 10+ dead pixels, and will laugh in your face if you come to them complaining about a single one.

      It’s unfortunate, but it’s difficult to manufacture 100% error-free displays.

    • Fudgcicle@alien.topB
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      1 year ago

      OMG relax dude out away your pitchfork this is a common issue with literally every company that sells panels, they will 100% refund you. Valve is the best gaming company that has ever existed.

    • booshmightythe20@alien.topB
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      1 year ago

      If you want to look at each individual pixel on a pixel screen tester then go for it. I keep an eye out in normal content and black & white loading screens, if I can’t see anything in any of those then I am happy. Ignorance is bliss when you are letting something that would not ordinarily bother you in general use bother you just because you know it is there.

      • just_change_it@alien.topB
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        1 year ago

        You’d never see it on a black screen because the pixel produces no light.

        Has to be something with brightness.