We have a 22 RAV4 (40k miles). We’ve only serviced at a Toyota dealership (we were told that it’s better for warranty/resale)
We had an issue at 10k with the tires. Went to get 10k service, left with wonky feeling with driving. But the inspection was perfect. Took it back, turns out when they rotated the tires, the inside of two tires were messed up, and they put them on the opposite two wheels and it was obvious with driving.
Dealership was very apologetic for 1. Not catching it and 2. Obv. lying on the inspection. Dealership got New service management.
All of our inspections have been perfect still. There’s some squeaking on the breaks and now a weird noise when turning on a road that isn’t level (pulling onto a street that is lower/higher). So a somewhat weird noise.
I asked the dealership at my most recent service, but they said everything was fine and the inspection was still fine.
I don’t want to overlook it, but I also don’t want to make it into something if it’s normal at 40k now. I also am worried that if something is/was wrong and we missed the warranty by mileage.
This is also the only Toyota dealership within 1 hour, and we would have to drive 2 hours for service if we switch.
Anyone experience this? Any advice?
I’ve always driven Hondas and my local dealership and I have longevity so I get very special treatment. Was thinking of getting another vehicle (Toyota) but it seems that most Toyota’s dealerships are sketchy. Maybe they know they’re the best and don’t care?
If you’re worried go to an independent shop that specializes in Toyota. A second opinion never hurts.
They told me my brakes needed to be replaced. Still going strong over a year later.
With such a new vehicle they probably just pencil whipped the checklist because they probably figured it wouldn’t need anything since they don’t get paid to do the inspection and they do the inspection to see if they can upsell you on anything.