A warning light appeared on the instrument panel of Simrat Sooch's electric car, a 2017 Hyundai Ioniq. He was told he needed to buy a new battery — for $50,000.
The owner went to Hyundai Canada and they fobbed him off, now they are backtracking because it has gone public. This is more a story about poor customer service from HQ and from the dealer/garage.
This isn’t something that’s unique to EV’s, although because they are still somewhat new the likelihood of getting bad repairs service from a dealer/garage is much higher.
This guarantee the customer scrapped the car because they were fing tired of not having a car for 8 months while Hyundai dicked around to figure out what to do.
The owner went to Hyundai Canada and they fobbed him off, now they are backtracking because it has gone public. This is more a story about poor customer service from HQ and from the dealer/garage.
This isn’t something that’s unique to EV’s, although because they are still somewhat new the likelihood of getting bad repairs service from a dealer/garage is much higher.
This guarantee the customer scrapped the car because they were fing tired of not having a car for 8 months while Hyundai dicked around to figure out what to do.