All Steam OLED Decks are affected, it seems, as this is a design issue:
Valve has also begun responding to Support requests stating that service can be performed to fix the issue per reports in the above thread.
I have yet to receive a reply on my ticket confirming that service will be performed for me, but I just sent them an update inquiring about it.
3.5mm audio jack issue likely warrants an update to the post, when you get a moment:
https://github.com/ValveSoftware/SteamOS/issues/1235
https://www.reddit.com/r/SteamDeck/comments/1822pn9/static_and_audio_feedback_through_the_headphone/
https://www.reddit.com/r/SteamDeck/comments/1837cli/comment/kaqc7gj/
https://www.reddit.com/r/SteamDeck/comments/1822pn9/comment/kb9jvlj/
Thank you for putting this thread together, it’s much appreciated.
Wow. It’s a big-time dropped ball if Valve somehow gave this a pass as a noise floor, but it’s noticeable on consumer-grade IEMs. They should obviously know that this is what a large proportion of people would be using for 3.5mm audio on a portable video-game device, quite possibly the majority of people who use wired audio.
I don’t think you really have a hard time understanding why hardware sellers do their best to quiet issues that might cost them money until they decide it will cost them less money to address them.
Depends on whether you use 3.5mm audio, as some to all of the current line of Decks have a design flaw that causes issues with it.
I use my Deck docked a lot, but also with a 3.5mm audio switch. I’m currently in discussion with Support about whether they’re going to fix it or provide me a full refund. It seems they’re offering a fix to others, so we’ll see how it goes.