Tacoma keys were never part of this. Also, the keys that are backordered have to be programmed in person with the vehicle.

I your case, they just FINALLY found your second key, probably in a salesman’s drawer or something.

Getting them out of my showroom does, in fact, motivate me to assist them, or at least (in a case like this) let them know that it’s a corporate thing not a dealership thing, so they just need to call corporate.

Depends on the model, some of the key types aren’t backordered. Some are.

They buy the info directly from the state (dmv or equivalent). Car purchase history is apparently public information, and they buy it in bulk.

Dealership is not involved, talk to your state reps if you want to stop it. Hint: they won’t, since it doesn’t affect them personally and it’s income for their state.

I’ve done finance at Toyota, and obviously our pay was tied to selling finance products.

My goal was to build value in those products that exceeded the cost, and I’ve bought and used many of them myself. I used my tire/wheel coverage today, cost 265 and got 800 in covered tires, two 35" bfg km3s.

I also worked with guys who would slide shit in, make it hard to cancel, etc. They were douchebags. If someone wanted to cancel a product I sold them, I’d take it as me not doing my job well enough, it was a learning experience. Other guys weren’t like that, they’d make it hard to cancel. Those guys fucking sucked.

I’m not sure how Toyota, or any brand, plans to pay finance managers without basing it on performance, tho.

That’s like telling the entire world of finance that they need to be paid hourly. Great dream, but I don’t think Warren Buffet would have worked for $X/hr, no matter what x is.

Commission sales do have a purpose in this world. People who can take a product and get it into people’s hands deserve compensation. Engineers and product designers generally suck at sales.

“Fresh Off the Boat”. It’s a racist term for immigrants. Shame on OP.