No wonder dealers rated both Toyota and Lexus as the most “trusted” brands to sell, how long will they mark up their cars more for money and make buying a Toyota worse for the average consumer?

Copying this comment here (with some corrections) just as a reminder that dealers literally “trust” both Toyota and Lexus as the best brands to sell cars.

Hey, you can’t post that! Buying a car in the US is a fine and painless experience!

Wait, which sub am I in again?

I’ve done finance at Toyota, and obviously our pay was tied to selling finance products.

My goal was to build value in those products that exceeded the cost, and I’ve bought and used many of them myself. I used my tire/wheel coverage today, cost 265 and got 800 in covered tires, two 35" bfg km3s.

I also worked with guys who would slide shit in, make it hard to cancel, etc. They were douchebags. If someone wanted to cancel a product I sold them, I’d take it as me not doing my job well enough, it was a learning experience. Other guys weren’t like that, they’d make it hard to cancel. Those guys fucking sucked.

I’m not sure how Toyota, or any brand, plans to pay finance managers without basing it on performance, tho.

That’s like telling the entire world of finance that they need to be paid hourly. Great dream, but I don’t think Warren Buffet would have worked for $X/hr, no matter what x is.

Commission sales do have a purpose in this world. People who can take a product and get it into people’s hands deserve compensation. Engineers and product designers generally suck at sales.