Yah nothing works for me either. Just jumping through their hoops until they get me to send it in.

Seems like a massive oversight, hopefully someone at valve takes notice. This got at least a dozen people from posts I’ve found recently. Probably many more that haven’t specifically taken this issue to reddit.

I have wired keyboards but no dock :/

Any solution to this?

I’m having this exact issue right now. None of the selections seem to work. It’s completely stuck. However, I don’t even have an SD card. I used the deck yesterday with no issues, and then this evening it’s in this state.