I went from outlook and office to Google suite (Gmail and Google docs). So, so much better. Maybe excel has more bells and whistles, but Google docs has everything I need and works so well everywhere. I would consider quitting if they dared to change to Microsoft.

Regarding communication, we use Slack for text and zoom for video, and it’s fine. I also have installed teams and Webex (for customers) and they are all okay-ish. Once I used bluejeans and audio quality was impressively better, but no one seems ot use it.