• ironhydroxide@sh.itjust.works
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    2 months ago

    Along with the fact that any more when you HAVE to call, it’s going to be dealing with a bullshit auto answering system that leads you in circles and intentionally misunderstands you.

    • BambiDiego@lemmy.world
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      2 months ago

      This is the problem.

      I needed a car battery the other day and just wanted to know if it was in stock because it’s a little uncommon. I went online, it said they did, went to the store, they didn’t, told me to call and verify because online updates overnight.

      I called 4 different stores, nobody answered the first 3, 4th one rang forever, then an auto answering thing kept me for 5 minutes and when no option helped me it said “try again later, goodbye.”

      • Trainguyrom@reddthat.com
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        2 months ago

        Usually with automated systems hitting whatever option gets you to a human no matter how wrong it is will get you to the right place eventually

        • Krauerking@lemy.lol
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          2 months ago

          Some do some don’t. I love to play the mash buttons and hope for a real person game but more often lately it just ignores you or says that isn’t an input and keeps you locked in the automated, cause their just isn’t a person on the other side being paid to actually pick up a phone.