• SmoochyPit@lemmy.ca
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    6 months ago

    I heard a lot of people in the community calling for Spitz’ firing both during and after the situation. I’m getting mixed signals, since this article seems to describe Spitz as more of an ally to the community in the situation.

    • Chozo@fedia.io
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      6 months ago

      Spitz fucked up initially with a few poor responses, but ended up being one of the most important players in getting the PSN requirements removed. For somebody employed by the studio to tell their community to refund the game was not only ballsy, but likely was a major reason Sony walked back the policy at all.

      Spitz had a whole-ass redemption arc play out in 24 hours.

    • jet@hackertalks.com
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      6 months ago

      For the first 12 hours after the incident Spitz was unhelpful. Saying things that were both a little bit toxic, a little bit dismissive… The next day however he did a full 360, was being helpful, understood people’s viewpoints, acknowledge that his first day response wasn’t correct. He basically humanized himself. A redemption arc in 3 days

    • helenslunch@feddit.nl
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      6 months ago

      He regularly was combative and derided community members. Which was like, the opposite of his job.