I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
Yeah. Also it’s not the mechanic fucking a person over. It’s the “service advisors” that get paid for additional things they sell.
Most dealers don’t do that anymore for this exact reason. I’m sure they will bonus for some things but it won’t be off gross revenue on the ticket. I was a service writer in a different life.
“Most dealers don’t do that”… you mean only the ones who have been called out for it.
Bullshit.
Where does the service writer get some of that information from? Things like “the brakes are worn” or fluids are “leaking.”
Hint: the mechanic
The mechanic might not get the bonus part of it, but they will make their money on what it pays to do that service that was sold.