I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?

  • TallE74@alien.topB
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    11 months ago

    Sadly thats on you as consumer because you put your blind trust into Service Manager. Always question it, is this really required/needed, how bad is it worn.

    My 2017 Tacoma I had since new I havent had to pay for any service for 5 years. From free oil changes and tire rotations to even cabin filter. I always did my own brake pads, wipers, engine air filters, belts, spark plugs when it was needed. I would come and get my free oil change and they usually would give me small list that suggested what needed attention based on Service manual (that we all have for our vehicles in glovebox or the phone app). I would tell them Thank you for oil change and decline other suggested stuff. Then I would just buy the needed parts and do it myself if it was REALLY NEEDED. Most time it wasnt…they in business of making money so they suggest some stuff way early. You can even ask to speak with your technician and ask him. Those guys usually will be straight shooters with you.

    My Tacoma reached 149k miles after 6years with zero major issues and I just recently traded in for a 2024 Tundra. They gave me 18,500$ for my Tacoma so I couldnt pass up a great deal. But yeah, at 40k miles there is no way you needed 1300$$ worth of work. They took you for a ride as general maintenance on Toyotas is very reasonable in price.