I recently picked up a M5 f90 and crack my windshield. I asked in a group chat I am in about where I can get a windshield done. And then made a claim and the insurance adjuster not only wants pictures of when I bought the car but also wants a log of the group chat. I’m not interested in doing that since this group chat is mainly for street racing and some other questionable stuff gets posted. Are they going to deny my claim because I won’t turn over that information
Adjuster can ‘ask’ (within reason) for whatever he/she desires. it’s your decision to comply or not.
Just point blank ask them why they want it.
I’d just say that you can’t provide the chat to protect the privacy of other participants. They are obviously looking for a way to not pay. No good will come of complying with that. If it really is street racing chat you risk getting dropped and getting others dropped.
- You say no
- They deny claim
- You sue
- They pay