Still on the fence about sending mines back but I found 2 dead/stuck pixels. They aren’t noticeable while playing and I only found it after running the tests, but now I know they are there lol.

If I decide to replace, would it better to rma or refund? What is the process, so I send only the deck back for the rma and do they provide the box/protective packaging? Do I sent the carrying case with it?

Really sucks, I don’t wanna wait for the whole process and then install all my games and emulators etc again. 😣

  • AcanthaceaeOpening65@alien.topB
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    10 months ago

    I just decided to refund and buy again. I should get my new 1TB deck tomorrow and I’ll send my LE back in a few days. I didn’t want to wait forever for the RMA process and I also don’t want to play the lottery with the BOE panels.