After the update, when I make or receive a call, the screen goes white then has a popup that says “Phone keeps stopping”, “Call keeps stopping”, or “CallBGprovider keeps stopping.”

I was able to install the google phone app, so I can make and receive calls now, but I would like to use the samsung one. Anyone know of an easy fix. I already cleared the cache of Phone, Calls, and CallBGprovider and it didn’t fix it.

  • Ok-Entrepreneur-2967@alien.topB
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    11 months ago

    My s22+ did the same after ui 6 update. After a new SD card and a week later, still same problem (not registered on network). It was 100% on ATT’s end not Samsung, as ATT tried to state. 1.5 hrs later on the phone with an ATT tech, he finally fixed it. Start off by saying you already put a new SD card in to save a week of troubles. DO NOT reset network settings or factory reset, neither of these options worked. Hope this helps y’all some troubles