I have a smart tag 2 on a keychain that we take when we go bring our dog for a walk. I also bring my phone when we go yet the smart tag never gets updated even though I’m right beside it. Is that a feature because it’s my tag and it’s with me?
Same thing happens with the smart tags that I have in the cars. My kid will take the car and have their Samsung phones with them and yet I never get pings from them, even though they’re in the car right beside the tag.
The only pings/loc locations I seem to get are from other people connecting which isn’t that often frankly. They are in low power mode by the way.
Have you enabled offline finding on Smartthings Find on your phone and your kids’ phones?
I checked mine and my wife’s and they were already on which doesn’t explain the issue when walking the dog.
The kids weren’t so I turned them on.
Is there anything obscure in smarthings or the tag settings themselves that isn’t straightforward that people always miss?
Maybe it’s a bug or something? Is the firmware of your tag updated to the latest version?
I was wondering about the tag with phone thing but haven’t found anything from Samsung to corroborate.