This happened to me in my cx-30! I didn’t have the key either in the fob. I couldn’t get in and I was in the middle of no where after a snow storm! It was horrible. I tried everything to unlock it it just said “key not detected” finally after 45 minutes the truck randomly unlocked and I could open it and opened and I was able to climb in. Horrible experience. The Mazda guy said they would be there in 2 hours when I asked for assistance through the app. The app unlock buttons wouldn’t work either.
This happened to me in my cx-30! I didn’t have the key either in the fob. I couldn’t get in and I was in the middle of no where after a snow storm! It was horrible. I tried everything to unlock it it just said “key not detected” finally after 45 minutes the truck randomly unlocked and I could open it and opened and I was able to climb in. Horrible experience. The Mazda guy said they would be there in 2 hours when I asked for assistance through the app. The app unlock buttons wouldn’t work either.