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Cake day: October 16th, 2023

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  • Determine if the dealership is corporate owned or privately owned. Once you know, either call the CEO or the owner’s office directly. Let their Assistant/Secretary know what is happening. If not immediately resolved favorably for you, with perks and an apology, walk. My experience has been to do this and have a favorable resolution in minutes, not days. Heads will roll that you made the call.