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Joined 1 year ago
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Cake day: November 16th, 2023

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  • Ordered 35 minutes into the sale opening. 11/16, 13:35 EST. 1TB LE. Canada. Packaged since then. Reached out to steam support yesterday and got this response. I think we’d be lucky if we get it by the end of next week. Whoever their logistics partner should hire a consultant and do a full restructuring. Garbage.

    Hello,

    Thank you for your patience.

    We’ve checked and confirmed your order is being processed at our warehouse. You can track the status of your order and see real time update on your order status page.

    Orders are only processed on business days, so you may need to wait few more days before the package move to the delivery service.

    We kindly ask for your patience in this case.

    Once it’s handed over to the carrier, you’ll receive an automatic email with tracking information and it’s normal to take between 4-8 business days, though that’s dependent on the carrier.

    If you have any further questions, please let us know - we will be happy to assist you.

    Steam Support