To be fair they will be trained to follow a standard setup and may not know any better - easier just to say “This is the thing that I know works” after all.
When I saw the ONT had an ethernet port I suspected it might be as simple as plugging in despite what he said!
To be fair they will be trained to follow a standard setup and may not know any better - easier just to say “This is the thing that I know works” after all.
When I saw the ONT had an ethernet port I suspected it might be as simple as plugging in despite what he said!