Listen. You don’t have to do as requested but listen and take under advisement. Ask ask why things are done certain ways. Maybe there is a tool lacking or a resource you can provide. Ask how the crew would fix a situation the bring to you. Sometimes the budget won’t allow; but if you are willing to try that will get more cooperation. Don’t fire a shit ton of people just to prove a point What I found made the best managers were the ones who made what resources could be, available; ran interference between higher ups who don’t know what it takes to get job done. Stand up for customer, employee when needed. Don’t screw over customers, employees will know you will do them over too. Check in with how things are for the employees especially new ones. Notice if people have low affect for more than a couple days.
Know that things won’t EVER run perfectly. But if you do a good job they will run with less stress on everyone.