I had shared an earlier version of this last week, and a draft of the updates a few days ago. Thanks to everybody for the feedback!
Here’s the key points:
- Don’t tell people “it’s easy”
- Improve the “getting-started experience”
- Keep scalability and sustainability in mind
- Prioritize accessibility
- Get ready for trolls, hate speech, harassment, spam, porn, and disinformation
- Invest in moderation tools
- Experiment to find what approaches are a good fit for the current state of the software
- Values matter
- This is a great opportunity – and it won’t be the last great opportunity
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