How can anyone watch this dumpster fire and conclude that Elon Musk knows what he’s doing with this company?

A lot of people look at how a company is doing and credit their success to the handful of people in leadership positions or in the public eye. Unless people can see your name and face you basically don’t exist as anything more than an interchangeable cog in a machine. It’s hard for people to give you credit when they don’t know that you exist or what you do.