At least the DC OAG released guidance on what’s needed for disclosures on service fees so there’s some indication about where they’re going.
Though, if I get a 20% surcharge on a bill where the fee is allocated to “employee pay”, I’m certainly enthused about leaving an additional 20% on top of that. I’d rather all the costs be rolled up into the menu pricing. If that means the $14 burger (on paper) is now advertised as $20, so be it.
As long as companies are allowed to hide fees to make their products look cheaper, they will. The guidance should be “no hidden fees are allowed beyond taxes and mandatory tips for large parties.” Otherwise, they will just keep doing what they’re doing while staying barely compliant.
Agreed.
At least the DC OAG released guidance on what’s needed for disclosures on service fees so there’s some indication about where they’re going.
Though, if I get a 20% surcharge on a bill where the fee is allocated to “employee pay”, I’m certainly enthused about leaving an additional 20% on top of that. I’d rather all the costs be rolled up into the menu pricing. If that means the $14 burger (on paper) is now advertised as $20, so be it.
As long as companies are allowed to hide fees to make their products look cheaper, they will. The guidance should be “no hidden fees are allowed beyond taxes and mandatory tips for large parties.” Otherwise, they will just keep doing what they’re doing while staying barely compliant.