I am currently getting signed out every minute from lemmy.world. This is not a client side cache issue. I tested making API calls from the command line (with curl) with no cache and the issue still occurs. One call I get the correct response, the next I get a 400 telling me im not signed in.

I’m primarily testing with the https://lemmy.world/api/v3/user/unread_count api endpoint. I’m not sure if this issue occurs with all endpoints.

Reproduction steps:

  1. Get a lemmy.world JWT token for your account using your desired method (eg. postman).
  2. curl https://lemmy.world/api/v3/user/unread_count?auth={JWT_TOKEN_HERE}
  3. Note the 400 error. If you do not get an error repeat step 2.

Edit

This issue only seems to affect lemmy.world so a temporary workaround is to use a different instance for the time being.

  • Antik 👾@lemmy.world
    33·
    1 year ago

    Just a quick statement from the admins team to say that we are aware of the issue and yes we are looking into this.

    Thank you @idunnololz@lemmy.world for the elaborate report and everyone else for their patience while we try to sort this one out!

    Edit: Lemmy was upgraded to 0.18.2

  • Spaltovic@lemmy.world
    32·
    1 year ago

    Sounds like lemmy.world runs on 2 instances and the requests are being loadbalanced between those two. That and that the jwt secret is different between those two instances causing one to accept and the other to reject

  • Laticauda@lemmy.world
    27·
    1 year ago

    Same problem for me it seems, dunno if I’ll even be able to comment. Refuses to stay logged in.

    • idunnololz_test@lemmy.mlOP
      11·
      1 year ago

      From my tests, it’s almost perfectly a 50/50 whether any API requests you make will yield a 200 (success) or a 400 (not signed in). If you perform an action that takes 3 API requests, your chances of succeeding is (1/2)^3 or 1/8 because only 1 request needs to fail in the chain for the entire action to fail. So, as long as you make single API actions you can maximize your success rate :D

        • idunnololz_test@lemmy.mlOP
          4·
          1 year ago

          Signing in. Most websites/apps will probably also grab your unread count, and maybe even your subscription feeds.

          Another example is checking your inbox. Lemmy actually has 3 inboxes: mentions, replies and PMs. A lot of websites/apps bundle these three so they will need to check all 3 inboxes via 3 API calls.

      • Laticauda@lemmy.world
        5·
        1 year ago

        Seems like spamming actions also gets it to work eventually. It’s a pain in the arse though lol. I made some alt accounts on other instances, but I’m lazy and don’t wanna rebuild my subscription feed if I don’t have to, so hopefully it gets fixed at some point.

  • Mereo@lemmy.ca
    10·
    1 year ago

    Yeah. Lemmy.world is currently unusable on the desktop. I don’t have that problem in Memmy. Growing pains but I hope the problem will be fixed soon. Do anyone know if one of the mods in North America are aware of the problem?

    • Resolved3874@lemdro.id
      4·
      1 year ago

      I was having trouble in liftoff and the browser. Cleared data and cache from liftoff thinking maybe something got messed up there and now I can’t even log back into my .world account 🤷‍♂️ I’ll hang here for a bit I guess.

      • PriorProject@lemmy.worldEnglish
        2·
        1 year ago

        I’m choking in desktop browser and in liftoff. Jerboa seems ok. It’s weird to me how different clients react differently, I’m not sure how they interact differently.

    • nekat_emanresu@lemmy.ml
      11·
      1 year ago

      Hey! you actually gave useful information. Some people are just grunting or snapping at people hoping someone figures it out lol.

  • dnvtr@lemm.ee
    10·
    1 year ago

    Same issue here, I’m being automatically logged out of my lemmy.world account in Firefox. If I refresh the page even immediately after logging in, I’m automatically logged out.

  • Sir_Digby@kbin.social
    9·
    1 year ago

    I’m having to reauthenticate in safari and wefwef every time I load a new page. Furthermore, the login is frequently failing.

    • idunnololz_test@lemmy.mlOP
      11·
      1 year ago

      Login in likely always succeeding. The issue is that whatever app/website you use will make additional API calls afterwards (eg. fetch posts or fetch unread count). Each of those calls have a 1-in-2 chance to succeed and if any of them fail, they all fail and you will be booted out.

      Lemmy is now an RNG game. We must prayge to rngesus before making any actions.

  • DelvianSeek@lemmy.world
    7·
    1 year ago

    FWIW, I can confirm I’m having this issue as well. The load balancing hypothesis seems sound given the behavior I’m seeing. Definitely making lemmy.world pretty much unusable at this point.

  • krayj@lemmy.world
    6·
    1 year ago

    I’ve been experiencing something similar/related. If I am logged in and open something in a new browser window, it frequently (starting today) shows me as not logged in. If I refresh the page, I’m suddenly logged in. This doesn’t feel like a authentication problem as much as a timing issue while loading the page. Or maybe what I’m seeing is an entirely different issue.

    • idunnololz_test@lemmy.mlOP
      2·
      1 year ago

      The good news is it only appears to affect lemmy.world. If you have an account on another instance, you should switch to that account for now.

  • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️@yiffit.net
    5·
    1 year ago

    I can’t seem to comment on a couple specific posts on the instance. But as you can see, it works on this one. I am wondering if that’s related? I’m not even on my Lemmy.World account and get an unable to post error as soon as I hit the button, like it’s not even trying to do anything.

    • idunnololz_test@lemmy.mlOP
      4·
      1 year ago

      From my experience it’s entirely random. You can make 5 actions and all 5 will work. Then have a string of 5 actions where none would work.

  • sheodox@lemmy.mlEnglish
    5·
    1 year ago

    At least when you can’t log in on one instance you can just login on another. Downtime doesn’t mean you have to go do something else anymore!

    I’m seeing the same issues on my app, calling login, then immediately using that jwt to fetch the site details and it doesn’t give my_user half of the time, and if my app loads far enough to check the unread count I get not_logged_in