The original post: /r/homelab by /u/MightyBiggs on 2025-01-22 05:15:00.
I bought my Western Digital drive almost two years ago, and since then, it has stopped working properly. At first, it created a new folder that couldn’t be deleted, then started disconnecting and reconnecting after restarting the PC. Now, a few weeks later, it has stopped working completely. Freezes PC when this particular drive is plugged in.
I contacted WD and got a replacement drive, but it has the same issues—disconnecting and becoming unresponsive.
PC Specs: AMD Ryzen 7 1800X, ASUS CROSSHAIR VI HERO, EVGA GTX 1080 Ti FTW3 Gaming iCX, Memory: 16 GB, BIOS ver. 8801
Here’s what I’ve tried so far:
- New SATA cable
- PCIe SATA expansion
- Exchanging bays with a working drive
- Different SATA PSU cable
- Different SATA port
- Windows Memory Check
- Removing all other drives except WD
On a different PC I seem to be able to test it without it disconnecting.
- WD Diagnostic Tool SMART check 10 Hours - Good
- WD Diagnostic Tool SMART check 5 Minutes - Good
- Victoria I Test - no 3sec bad sectors.
My BIOS has been updated to the latest version, SATA is set to AHCI, and my chipset drivers were updated recently as well.
Despite all this, nothing has worked. Getting another replacement costs 1/3 of the HDD’s price in shipping to WD since they only cover one-way shipping. Weird its working on my gaming rig instead of my storage server.
What else can I do?