• mindbleach@sh.itjust.works
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    25 days ago

    Demand and petition are opposite, genius.

    Don’t treat customers as if anything short groveling for crumbs is acting above their station. People who adore this product got together on their own time to hash out why, specifically, they feel dissatisfied. They collaboratively presented a single document explaining what could go better and why it’s important. And you’re treating that like it’s some 90s edgelord with an I HATE BG3 page on GeoCities because they didn’t add any of the cool story ideas he e-mailed them.

    What exactly is negative about people saying, ‘We’re excited to sink a shitload of time into adding stuff to this game for free, please do more technical communication?’