Very much so. My bike has a Bosch motor - even updates are done by remote control by Bosch employees and the shop can only adjust a few basic parameters.
Took me 2 weeks to get a fix that had my bike stop the electronic assistance at 18km/h instead of 25km/h.
Now it stops at 22-23km/h - but I just can’t be arsed to go through the process again.
Very much so. My bike has a Bosch motor - even updates are done by remote control by Bosch employees and the shop can only adjust a few basic parameters.
Took me 2 weeks to get a fix that had my bike stop the electronic assistance at 18km/h instead of 25km/h.
Now it stops at 22-23km/h - but I just can’t be arsed to go through the process again.
Never Bosch again.
Damn, that’s disappointing to hear.