Hello, I got a 2013 Chevy volt from Carvana and it was not charged. Guy said he didn’t know it was a plug in. I was able to get the car to charge a little at a public place but was only getting 3 kilowatts so I decided to try at home. I was able to charge a little more using “mountain” mode. I found an outlet outside my house. I plugged the charger in and the green light glows. I plug it into my Chevy and it says “plug in to charge” like the cord isn’t even there. It lets me start the car and potentially drive off and everything. I make sure it clicked and jiggled it some, blew it out with can air duster. Nothing. I contacted Carvana and they said to set up an appointment with one of their partners. I chose Firestone. All I need is a new charger I think. Hope Firestone doesn’t try replacing the whole port or something because I’ve been in a rental for almost a month, almost the whole time the other guy’s insurances gave me. Anyone have issues with a home charger like this?
Are you confident that the outlet you plugged into is grounded?
Many older homes have “three prong” outlets that are not actually grounded. An EVSE will not work unless it has a ground.
The easiest way to test this is to plug in at work or a friend’s house and see if it charges.