I started an RMA for my 1TB OLED Limited Edition on Sunday for a stuck/dead pixel but didn’t include a picture.

Valve got back to me and asked for one, and now I’m waiting for them to get back to me again.

Save yourself some time, include a picture of the problem when submitting an RMA.

  • TornaderX@alien.topB
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    1 year ago

    It’s really proof, but more like detailed information so they know exactly what is the problem.

    I know, It’s a dead pixel, they can quite easily have a look for themselves and find it, It ain’t much time, but consider that time for hundreds of SD, that can take quite some time.