I started an RMA for my 1TB OLED Limited Edition on Sunday for a stuck/dead pixel but didn’t include a picture.
Valve got back to me and asked for one, and now I’m waiting for them to get back to me again.
Save yourself some time, include a picture of the problem when submitting an RMA.
Having Valve give you a substandard product you paid a lot of money for, and you then offering to fix it yourself and pay for the new panel is kind of crazy. I get not wanting to wait…but dude. Valve is worth billions, and sold you a product that isn’t up to spec. Just RMA it.