I got the wrong steamdeck sent to me, instead of the OLED 1TB I ordered, I got sent a 64GB LCD. I filed a ticket with Steam Support but I haven’t had a response in 24 hours.

Any one know how long they typically tend to respond. I am £569.00 down with a sub par deck, am a bit concerned the support ticket hasn’t been responded to.

  • ConsiderationDense58@alien.topBEnglish
    1·
    1 year ago

    I opened a ticket Friday to unlock my account, cause it got hacked somehow, and now all the community staff doesn’t work and still waiting for a response.

    I hope that for deck they answer a bit faster

    • Komsomol@alien.topOPBEnglish
      1·
      1 year ago

      I hope so too. I am going away soon and was planning on this being my entertianment.