Hi all,
I thought maybe this would be the place to go to see what can be done about my mom’s situation. For context, last year, in Nov 2022, my mom bought a used, 2018 Smart ForTwo EQ for around 20k. Just a week or two ago, she calls me to tell me her car won’t start, so I ask her to show me what it says, she video calls, and I see something similar to a High Voltage battery error. So we get it towed to her house, and she makes an appt with the Mercedes dealership she bought it from. FF to today, they tell her that it’ll be 23k to replace the battery. Anyone here who might be able to help me figure out what her next steps are? She doesn’t have anywhere near that kind of money on hand, and neither do I.
You have an actual source? Some law, some FTC statement, or something in the federal register?
I just did a search, and found nothing, and honestly, the top result was me doing the search and finding that federal law does NOT require it, and California doesn’t require it either (and california hasn’t changed their statements on either).
From my most recent search, I actually see many sites that claim it’s federal law now, but absolutely none cite any source. I’m sure it wasn’t the case for the 2018 MY (as has been pointed out), did the IRA change it and it’s not a new 2023 warranty? That would make sense, but I can’t find the text.