Arrived today. Plugged it in using official charger… Nothing. Held the power button… Nothing. Left charging for 6 hours… Nothing.
I’m assuming dead on arrival. Anything I should check first before contacting support?
Gutted
Same. Just waiting on support to try to get back to me. Very disappointing
Try a cmos reset too
I tried that after posting and it worked. Thanks!
Has anyone opened these up and made sure something nutty didn’t happy - like the battery never got plugged in?
The deck should still boot without a battery I would think… why wouldn’t it?
I don’t believe so … I’ve never tested it. :(
Still, I would open and look before an RMA, but you know … I’m curious like that.
As long as valve doesn’t know. What they don’t know wont kill them, lol
I screenshotted this from another thread, maybe worth a try:
valve employee yesterday:
• With the unit off (in your case, duh), hold the VOL- and the Quick Access Menu (AKA (…)) button down. Quick press the power button. • You should see the power LED blink a few times • It may take a minute or two, but you should see a boot after that
Thank you, Made my day, only saw Volume + for CMOS Reset, but it is Volume - !
Glad I could pass on the help! Mine arrived today and has been smooth sailing but I was soaking up little bits of info like this on the lead up incase of any issues!
You saved me an angry email, thank you!
Do a cmos reset. Hold vol down and the three dots button while you turn it on