Does anyone have any advice? I am 3+ hours away from the closest Apple Store and would like to avoid sending it in and being without a phone for 5+ days if possible. Pretty disappointing as I mainly bought this phone for the camera
How did u notice the speck? Or did it show in your camera lenses
I have the exact same issue!!! Brand new 15 Pro Max. Contacted apple support. They said that if it doesn’t affect photo quality they can’t do anything. I also think that a 1200$ should be spotless…
If it’s brand new return it. Sorted
What do you expect us to do? Come clean it for you? Return it where you bought it
I went to the Apple Store last week for the same reason. All they’re going to tell you is they can’t do much and opening the phone will cause even more damage. They ran a couple diagnostic test to check the camera to see if the speck of dust was effecting it and everything came back fine. Yea it’s annoying but don’t try to think about it as much lol.
My Apple Store replaced the entire camera within 2hrs same day
Damn I guess I should’ve gone to another Apple Store because the employee that was helping me pretty much told me opening the phone will cause more damage.
I too had a similar dust particle inside my 15pro max, that was 2 months ago, its still there doesn’t affect the functionality at all.
Can you see it in any of your images? I know it’s visually obnoxious but often dust below the lens doesn’t actually translate to defects in the image. In which case it’s dealer’s choice whether you care enough to get it swapped. (Personally I would, but I will go to great lengths to feel like I’ve gotten value for money, even if it is only cosmetic)
Would you like me to also hold your hand?
What brand of case is that? I’d like to buy one.
Return it.
This is unfortunately pretty common. If you shine a flashlight into the camera lenses more often than not you’ll probably find some dust underneath them. That one is more apparent though.
I have an iPhone 14 Pro. Mine has a few bits of dust underneath two lenses but it doesn’t effect my photos.
They swap it out with another one, chances are it might have it too. Maybe just not show quite as bad. They are mass produced devices, and dust is everywhere. It doesn’t matter if it’s super duper IP 6000 resistant, dust is all over and it WILL get in there eventually. Just look at the back of your camera modules and see how much dust they collect for example. There’s no way few specks aren’t making it in.
I stopped letting it bother me. If it starts affecting my photos then I’ll reach out to Apple.
I would return it 100%
I have the same issue with mine Just living with it since I did not want to wait for an exchange Has not affected picture quality at all
But yes, if you can, definitely get it exchanged
Replace it.
Annoying, but that’s all it is, annoying. It’ll never be picked up by the camera in any capacity. I have many high end lenses with this and the only it effects is my OCD.