Typically, when I get expensive stuff through the mail, I watch my Ring like a hawk for the mailman. The second it’s dropped off I go out there immediately that way I’m on the same timeline notification as the them and open it in front of my camera. Probably not sure proof but better than having nothing.
Most if not all packages nowadays around the world arrive sealed. Be it the actual product or the packaging it was shipped in. Although the sealing can be reproduced by anyone, it’s usually sealed by some sort of a machine that most people probably don’t have access to.
So if you film yourself opening a sealed product, it will be a pretty decent proof that you indeed did get the wrong item, instead of the seller having to trust your words with no actual evidence behind them.
I usually buy used things from a local “craigslist clone” which offers a refund if You have proof that You got scammed. Once I ordered a used OnePlus 7 Pro, it wasn’t even suspiciously cheap or anything. Seller claimed everything was working and had all the accessories in the box. When it finally arrived, first thing I noticed was the missing charger, after that when I powered on the phone, the screen had a black spot and camera looked like something spilled on the phone and got inside on the sensor itself.
I usually ask for a lot of information and additional pictures before buying anything and none of these things existed in the pictures he sent me. After sending the video etc to the website and returning the phone to the scammer, I asked him how did he remove the black spot or camera damage from the pictures. Turns out he used his friends phone which was an identical model and just sent me pictures of that. And the ones where IMEI and serial number were showing, he just took a screenshot and sent it to the other phone.
But I also had bad experience with normal stores too. Once I ordered a S22 Ultra, brand new from a huge store. They sent me one in a box that was already opened and the phone looked like someone used it for a year and returned it. Ton of scratches and oily finger smudges and even the type c to type c cable was missing.
Then I got a 45 Watt charger, also from a big store and it showed up in a plastic transparent bag without any original box at all. But it looked flawlessly so I kept it since I got it during a pretty nice sale anyway.
And both of these items arrived in a sealed warehouse packaging. So the delivery guy couldn’t have done anything to them.
Even though my country has 14 day return law, they won’t accept the item if it’s damaged. And how can I prove them that it wasn’t me who scratched up the phone? That’s why recording a video is the best thing You can do.
That’s why I always record the whole unboxing process. Saved me so many times already.
Couldn’t the company just say you opened then closed the box before recording…?
Typically, when I get expensive stuff through the mail, I watch my Ring like a hawk for the mailman. The second it’s dropped off I go out there immediately that way I’m on the same timeline notification as the them and open it in front of my camera. Probably not sure proof but better than having nothing.
Most if not all packages nowadays around the world arrive sealed. Be it the actual product or the packaging it was shipped in. Although the sealing can be reproduced by anyone, it’s usually sealed by some sort of a machine that most people probably don’t have access to.
So if you film yourself opening a sealed product, it will be a pretty decent proof that you indeed did get the wrong item, instead of the seller having to trust your words with no actual evidence behind them.
Just how many times in your life have you received the incorrect items in the box?
I usually buy used things from a local “craigslist clone” which offers a refund if You have proof that You got scammed. Once I ordered a used OnePlus 7 Pro, it wasn’t even suspiciously cheap or anything. Seller claimed everything was working and had all the accessories in the box. When it finally arrived, first thing I noticed was the missing charger, after that when I powered on the phone, the screen had a black spot and camera looked like something spilled on the phone and got inside on the sensor itself.
I usually ask for a lot of information and additional pictures before buying anything and none of these things existed in the pictures he sent me. After sending the video etc to the website and returning the phone to the scammer, I asked him how did he remove the black spot or camera damage from the pictures. Turns out he used his friends phone which was an identical model and just sent me pictures of that. And the ones where IMEI and serial number were showing, he just took a screenshot and sent it to the other phone.
But I also had bad experience with normal stores too. Once I ordered a S22 Ultra, brand new from a huge store. They sent me one in a box that was already opened and the phone looked like someone used it for a year and returned it. Ton of scratches and oily finger smudges and even the type c to type c cable was missing.
Then I got a 45 Watt charger, also from a big store and it showed up in a plastic transparent bag without any original box at all. But it looked flawlessly so I kept it since I got it during a pretty nice sale anyway.
And both of these items arrived in a sealed warehouse packaging. So the delivery guy couldn’t have done anything to them.
Even though my country has 14 day return law, they won’t accept the item if it’s damaged. And how can I prove them that it wasn’t me who scratched up the phone? That’s why recording a video is the best thing You can do.
That’s crazy, I would have thought it would happen to everyone maybe once ever, hasn’t happened to me yet haha