I have been using apple products for a long time now, and it seems that for every apple product I buy I manage to find a flaw. whether its iPhones that have scratches and chips out of the box, iPads with uneven tone of the display (one area water than the other), or a MacBook with the lid shifted compared to the base. my experience is that no apple product will be perfect out of the box, and that trying to get a replacement is not worth the hassle as the replacements as well are not perfect out of the box. and lets not talk about fiascos like the butterfly keyboard which was kept alive for way too long.

now, if it was a mid-range tech company, where the products were cheaper, that would have made sense, but the apple brand is synonymous with quality and luxury, and for the price they charge for their products - wouldn’t it have made sense to accept no less than perfection? to expect more rigorous quality control?

maybe people who have insight on how apple and similar companies do quality control can shed some light on that, and on why the end result often doesn’t seem to match Apples reputation?

  • Mr_Gaslight@alien.topB
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    1 year ago

    Apple has had quality control issues in the past like any other firm.

    I can recall shoddy keyboards, disintegrating cables, wonky power supplies, lousy antennae, and now that we’re entering an economic slow down, I can see cost cutting getting too severe.

    What has also changed is Apple overthinking the plumbing. A great example is putting an angle sensor in laptop lids to determine if the unit is closed. Of course it’s a more complicated piece just for no reason and will fail more than a plain old magnetic sensor.

  • Banmers@alien.topB
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    1 year ago

    I remember the fiasco with the fitst iPad Retina models and the yellow blotches on the screens because of glue that had not dried well yet. So many of those devices came with that issue, it was insane.

  • TAbramson15@alien.topB
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    1 year ago

    I wouldn’t say so, I think it’s more so the fact the pandemic happened, so manufacturing was all over the place even more than usual, and parts were needing to be rushed on high priority in order to make enough iPhones for the yearly release. Hence last year a lot of people struggling to get a 14 pro device till well into 2023… and now they’ve dropped down to just a small handful of manufacturers and lost a few of their really high end manufacturers. The stresses of the economy touch everything and everyone, including the trillion dollar company Apple.

  • usernamechosen999@alien.topB
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    1 year ago

    I’ve noticed slight defects on almost every Apple I’ve bought. Strangely enough, both my 15 Pro and S9 were perfect out of the box. IDK, maybe my eyesight has gotten worse as I’ve gotten older, lol.

  • jojochosan@alien.topB
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    1 year ago

    Apple has one since they move manufacturering from China to India. Let say they have a lot of catching up to do, and the labors are of different culture and government style so it will be never be an Apple to Apple comparison (no pun). Perhaps you need to understand India productions control as a whole, as a country compares to other Asiatic countries: Taiwan , Vietnam, China, Cambodia , etc.

  • Nowisee314@alien.topB
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    1 year ago

    I find too many people are obsessed with scratches and chips. I watched a lady in the Apple Store reject 2 iMacs for a small scuff mark on the stand portion. Really?

    Everything I own from truck, motorcycle, bicycle to toaster has scratches and dents.

    • cvmstains@alien.topB
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      1 year ago

      Scratches and dents from you using the device are very different from scratches that come out of the box on an expensive, premium device from a company that consistently brags about its quality

    • Empero6@alien.topB
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      1 year ago

      I think it’s fair to not want an expensive device to not have any nicks or scratches on them.

  • Nowisee314@alien.topB
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    1 year ago

    If I am understanding your question correctly, you want to know why the apple products are not perfect?
    What product have you bought in the last 5 years that was perfect? Understanding that perfect is subjective.
    Where was it manufactured?
    How much did it cost?
    Did it’s perfect add to it’s performance or appearance?

    People have had hip replacements that were defective.
    $3.2M homes with all sorts of defects.
    Boeing’s 737Max had software defects that killed people.

  • Nowisee314@alien.topB
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    1 year ago

    The Hubble telescope cost $2 Billion and another $700M to fix the spherical aberration defect.
    Boeing built a $99M 737Max with a fatal software flaw that ended up killing 346 people.
    What is the combined number of auto recalls due to defective components/manufacturing around the world each year?
    …good luck finding perfection and expecting flawless iPhones and MacBooks.

  • InfiniteHench@alien.topB
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    1 year ago

    I’m old enough to remember when an iOS update would crash your entire phone if you answered an incoming call.

    Or the time the early, brand new aluminum 15” MBPs shipped with poorly seated displays that developed big white spots all over.

    And the original, original 12-inch MBP that ran so hot people cooked eggs on it.

    And the Mac OS X (yes that was its name) release that was heavily marketed as “no new features this year, just bug fixes.”

    I’m not excusing any of it. Apple’s made of humans. Humans are flawed. 🤷🏻‍♂️

  • Patrikbatemansaxe@alien.topB
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    1 year ago

    There is a thing called cost cutting. Apple has been cost cutting not because of lack of money but to increase profit margin. I think they also subtly had a problem with the company that made motherboard parts for iPhones. Now they got 2-3 companies making it for them. China discouraging their citizens from purchasing Apple product has affected their sales to a great extend. India has seen a rise in sales because of recent sales and 2 year EMI facility without downpayment on E-commerce websites. They even got tie up to manufacture base model iPhones here with a big old company that basically owns Land rover even adding the same chassis to their SUVs and runs all chains of Starbucks here.