Hi,

I plugged my Deck into this dock (https://ibb.co/mqLLxyh) and it worked fine including PD.
Same thing for my Lenovo Legion 5 laptop, worked perfectly fine.

Then I tried plugging my Deck into my workplace-provided ThinkPad Universal Dock 40AY and I get no video or sound. Data and power is still working. Same goes for my laptop. It worked fine before.

Did the dock kill the USB-C video-out function on both my Deck and my laptop?

Needless to say, I’m around a month out of warranty for my Deck and over 1,5 years for my laptop.

Below are the “fixes” I tried on my Deck, but none worked:

- turned it on and off multiple times with ThinkPad dock attached and not attached
- drained my Deck’s battery to 0, then charged it for a little and tried again to connect it to the ThinkPad dock again
- went into the BIOS and set it to Battery Storage mode and left it for a little bit, turned it on again and tried connecting it to the TP dock

I have returned the Baseus dock in the meantime so I don’t have it on me anymore, so I ordered a JSAUX dock to see if it’ll work with that, but I doubt it.

I also contacted the support lines for both Baseus and Valve to see if they can help me out.

In the meantime, I would greatly appreciate any help or suggestions to see if this is fixable.
(If not I guess I’ll sell my Deck as partially defective on eBay and use that money to get an OLED.)

Data:

Steam Deck: 512 GB model, Q4 2022, Steam OS 3.5.5
Laptop: Lenovo Legion 5 17IMH05H
Monitor: Asus BE24AQLB (DP, VGA, DVI)
Docks used: Baseus 13-in-1 dock, ThinkPad Universal USB-C Dock 40AY