Got my oil changed about a month ago, only last night noticed faint smoke coming from the hood (was out of town for a few weeks). Popped the hood and found oil everywhere, a huge puddle of oil on the floor of my garage, and of course, no oil cap. Checked the dip stick, it’s completely dry. Hoping for some advice on where to go from here. What do I need to do to hold the dealership accountable?
Yes, they are responsible. A friend of mine had this happen shortly after they purchased a used car. The car was completely serviced by dealer for purchase. They put in a new crate engine. Be firm, they are liable.