The original post: /r/privacy by /u/Ok-Training-7587 on 2024-10-13 19:10:31.

Original Title: what has been your experience trying to get norton antivirus to delete your data from it’s servers? Having a hard time with their customer service and trying to see if this is typical, or find solutions?

I requested my data be deleted from their servers when i cancelled my membership over the summer. I was told I’d get a confirmation email in 30 days. Never heard from them. Called customer service several times about this, and they kept saying they didn’t know why i didn’t get an email and they would have to pass it to the level 2 team. I was told I would receive a call from the level 2 team within 48 hours. I never heard from them. This has now happened 3 times. I don’t know what else to do.