Generative AI may not be enough to appease frustrated customers.

Generative AI may not be enough to appease frustrated customers.

  • Cypher@lemmy.worldEnglish
    10·
    8 months ago

    I threw my fitbit away the day google bought them for a reason. Fucking parasites.

  • krashmo@lemmy.worldEnglish
    8·
    8 months ago

    My wife and I both had our fitbits die a few weeks apart after software updates. This is the second time it’s happened to me in the last year. I may not replace it at all as I don’t use it as much as I once did but if I do it sure as shit won’t be with another fitbit product. Support is terrible and they’re clearly up to no good.

    Garmin makes a tracker very similar to the one I was using from fitbit, as well as a wide range of smartwatches. I hear they are good quality so that’s likely what I’ll get if I decide to replace it.

    • BrikoX@lemmy.zipOPMEnglish
      121·
      8 months ago

      Google killed Fitbit, like everything else it touches. It was the best on the market until Google bought them.

    • Tylerdurdon@lemmy.worldEnglish
      3·
      8 months ago

      I had a Fitbit Sense and really liked it, then made a terrible decision to go to the Google watch. I’ve been waiting for something to happen to it so that I can buy a new device (will be going Garmin), but my cheapness keeps me from upgrading solely from dissatisfaction. Man do I hate this thing though.

      • Squizzy@lemmy.worldEnglish
        3·
        8 months ago

        Garmin are really solid, Check your bank works with them though. Longest battery life of any tech I have used.

          • nyctre@lemmy.worldEnglish
            21·
            8 months ago

            That’s true, but unless you plan on being somewhere with no electricity or power banks for a while that’s not really an issue. You take it off and charge it while showering and once you’re out it’s good to go

          • Diplomjodler@feddit.deEnglish
            1·
            8 months ago

            It’s not great, but on par with other WearOS devices. Definitely room for improvement, though.

  • Diplomjodler@feddit.deEnglish
    3·
    8 months ago

    Fitbit had plenty of quality problems even before the Google acquisition. I think this is a bit overblown. I am concerned, though, that some day they’re going to EOL the Fitbit phone app and force people to use some half-baked, buggy Google alternative with basic features missing. As they do. That would be the day I switch to Garmin.